Daily Email Archive
Validation is not a four-letter word…
Don’t underestimate the need for Validation Regardless of the info shared in books and by gurus, MSP Owners know that their decisions are the only ones that will be judged. The truth is that there are tons of people around…
7 Hours of Zoom and still not done…
Never start a relationship with a vendor without defining the Outcome You want first. As a MSP Owner you will find yourself entering into discovery calls with experts of many types. From marketing to technology to PSA to legal… each…
It doesn’t have to be lonely at the top…
MSP Founders and IT Service Business Owners have lots of people around them… But relatively few people in the MSP whom they can share the FULL details of how things are “really” going. Significant others, friends and family can listen…
It’s not the dang wagon…
Consider your people – not the “wagon” Remember the covered wagon in The Oregon Trail game on the Apple II from 1985? And all the struggles and mishaps? Like dysentery for your fellow travelers and then death? Oh… the heartache…
Putting tools over teams…
Getting systems to help run your business on auto-pilot isn’t easy… But, management by text message is playing to the strength of the tool – not your team. When friction creeps up in your business communication, it might be that…